Healthcare Keynote Speaker For the people who run the practice
Tony DiSilvestro is a healthcare keynote speaker for the business side of care: the practice owners, group practice leaders, and administrators who keep the schedule full and the staff in place. He brings 30 years of building and running companies to the operating problems a practice shares with every other growing business.
Five Places the Business of a Practice Starts to Strain
Healthcare organizations differ in size and specialty, yet the business problems repeat. Each strain below is paired with the part of Tony's keynote that addresses it.
The front desk and the clinical team run on different plans
Scheduling books to fill the day. Providers want enough time to do the work properly. Billing needs the paperwork right the first time. Each group is doing its job, and patients still feel the gap between them at check-in, in the exam room, and at checkout.
One description of the practice everyone works from
Tony talks about defining a company's vision without a complicated process, stated plainly enough that the person answering the phone and the person delivering care describe the same practice to the same patient.
Theme: brand visionGood people leave, and the rest cover the gap
When a medical assistant or front office lead resigns, the work stays behind. It lands on whoever remains, often the most dependable people in the building, and the practice starts hiring again while those people wonder how long they can carry two jobs.
Culture and accountability people stay for
Tony covers leadership as a daily habit: clear expectations, ownership of results, and managers who hold the standard evenly. He draws on having led more than 450 people across the companies he has built.
Theme: people and cultureThe owner sees patients all day and runs the business all night
In many practices the owner is also the busiest provider. Hiring, payroll questions, vendor decisions, and staff conflicts wait until the last patient leaves, and most decisions wait on that one person.
Delegation that frees the owner
Tony explains the difference between a business owner and an entrepreneur and what effective delegation looks like, so a practice manager or administrator can carry real decisions.
Theme: delegationA good visit depends on who is working that day
Patients remember the whole visit: how the call was answered, how long they waited, whether anyone explained the bill. When that experience lives in a few individuals instead of in how the practice runs, a sick day or a resignation shows up in the reviews.
A service standard built into the operation
Tony owns the Ynot Italian restaurant group, where the guest experience has to hold up every night no matter who is on shift. His keynote applies that same problem to a practice: deciding what a patient should experience and building systems that deliver it.
Theme: systemsThe second location exposes what the first one hid
A single office can run on the owner's memory and a few long-tenured staff. Add providers, open a second site, or join a group practice, and the habits that worked at one address stop traveling with the people.
Back to day one before adding volume
Tony asks leaders to go back to day one and re-evaluate the fundamentals, then look at the growth constraints that stall a company, so a practice decides what has to change before it grows.
Theme: scalingTwo Videos for Your Program Committee
Start with his Public Speaking Monologue, then A Truth About "Problems." The full reel sits on the speaker reel page.
The Rooms a Healthcare Business Keynote Is Built For
These are the people who decide how a practice is staffed, scheduled, and grown. Tony's keynote is written for the business decisions each of these roles makes.
Practice Owners and Partners
Providers who own the business as well as the patient list, deciding what to hand off, whom to hire, and whether to grow.
Administrators and Managers
The people running schedules, budgets, and staff every day, who need the authority to make decisions stick.
Clinical and Office Leads
Supervisors who lead the clinical team or the front office and keep the two working from the same plan.
Association Business Tracks
Practice management and business sessions inside state and specialty healthcare association meetings.
A Business Speaker for the Business Sessions
The business sessions at a healthcare meeting call for a speaker who has built and grown companies himself.
Over 30 years Tony has launched and scaled more than 30 businesses, including the Ynot Italian restaurant group he owns today. The systems in his book, The Business Scaling Blueprint, came from running those companies. A single-office practice and a multi-site group face the same questions about people, process, and profit.
- Owner of the Ynot Italian restaurant group
- Member of Entrepreneurs' Organization (EO)
- Author of The Business Scaling Blueprint
Fitting a Business Session Into a Healthcare Program
Tony offers four session lengths. The right one depends on whether the room is a large general session or one organization's own leaders.
Main‑Stage Keynote
Thirty minutes for an association general session or annual meeting where the whole membership is in one room.
Expanded Session
Sixty minutes for owners and administrators who want time to ask questions about their own practices.
Interactive Breakout
Ninety minutes inside a practice management or business track, with a smaller group and more discussion.
Half‑Day Workshop
A half day for one practice or group's leadership team, drawn from Tony's scaling workshop.
Business Scaling Workshop →
He conveys his messages with authenticity and passion.
Related Keynotes and Consulting
If your audience leans toward general leadership, an association format, or hands-on help after the event, these pages go further.
Questions About a Healthcare Keynote
Healthcare planners usually ask first what Tony will and will not cover. Those answers are here, along with fit and timing.
Does Tony have a medical or clinical background?
No, and he does not speak about clinical care. Tony is an entrepreneur and author. His healthcare keynote covers the business of running a practice: leadership, staffing, delegation, systems, and growth. Clinical topics belong with your clinical speakers.
Which healthcare audiences is this keynote a fit for?
Practice owners and partners, administrators and practice managers, group practice leadership, and the business or practice management track of a healthcare association meeting. Mixed rooms of clinical leads and office staff work well when the subject is how the practice runs.
How does it differ from Tony's leadership keynote?
Tony's leadership keynote serves leadership teams across industries. This version keeps the same themes and points them at a practice: the gap between the front office and the clinical floor, turnover among support staff, and an owner who also carries a full patient schedule.
Can Tony reflect the kind of practices in our audience?
Yes, within the business side. Tell Tony's team whether your members run single offices, multi-site groups, or a mix, and which business issues are on their minds. He keeps the session on the business side of the practice.
When should a healthcare event contact Tony's team?
Three to nine months ahead is Tony's team's recommendation, which leaves room to place a business session before a healthcare program is finalized.
Bring Tony to Your Practice Leaders
Describe the meeting and the people in it, whether that is a state association's business track or one group's managers, and Tony's team will confirm his availability for your date.
- Meeting date and location
- Association program, practice, or group event
- Who attends: owners, administrators, managers, clinical leads
- The session length you have in mind
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Prefer to reach out another way? Contact Tony's team →