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Performance Management Consulting Standards that hold when nobody is watching
Tony DiSilvestro offers performance management consulting for owners and leadership teams whose results depend on the owner being present. Tony is a keynote speaker, entrepreneur, author, and systems strategist who has spent 30 years building more than 30 businesses, and he also works directly with companies on written standards, one owner for every result, and managers who can hold performance conversations themselves.
Where Does Your Standard Actually Live?
Performance slips for plain reasons: standards that were never written, results with no single owner, and reviews that happen once a year if at all.
Select a rung to see what accountability looks like at that level and what it takes to move up. The ladder is an illustration for thinking about your company, not a scoring tool.
Held: the standard runs without you
What it looks likeThe work comes out the same whether or not you are on site. Managers correct drift before it reaches you, and good work gets noticed by name.
What keeps it thereNobody gets a pass on the standard, including the people you like most. When a rung below slips, it gets repaired rather than worked around.
CultureReviewed: results are checked on a rhythm
What it looks likePerformance gets looked at on a regular schedule people can predict, so a missed target comes up while there is still time to fix it instead of surfacing at an annual review.
What it takes to climbManagers who can run the conversation themselves: say what the standard is, what happened, and what changes next, without waiting for the owner to step in.
AccountabilityOwned: every result has one name on it
What it looks likeEach outcome that matters belongs to one person. When something goes wrong, the question of who answers for it takes seconds, not a meeting.
What it takes to climbA review rhythm that actually runs. Ownership that nobody checks turns back into a job description in a drawer.
DelegationWritten: good work is defined on paper
What it looks likeEach role has a written description of what good work looks like, so a new hire and a veteran are measured against the same thing.
What it takes to climbPutting a name next to each result. A written standard that belongs to everyone still belongs to no one.
SystemsUnspoken: the standard lives in your head
What it looks likePeople do their best guess of what you want. Performance is strong on the days you are there and uneven on the days you are not, and feedback arrives as frustration.
What it takes to climbWriting down what good work looks like for each role, in words a new employee could follow on their first week.
ClarityYour company may sit on different rungs in different departments.
Two Clips on Running a Company
Two short clips from Tony's library, 4 Steps of Delegation and Discover True Success, give you a sense of how he talks about running a company.
4 Steps of Delegation
Discover True Success
Delegation is where ownership of a result starts, which is why it sits close to performance management. If the clips match how you want your managers to think, send Tony's team a note.
Ask About Performance Work →Accountability Learned by Leading 450+ People
Tony's approach to performance management comes from building and running companies for 30 years and launching more than 30 businesses. He owns the Ynot Italian restaurant group, where the same standard has to hold across every shift. His book, The Business Scaling Blueprint, covers building strong foundations and the systems that drive sustainable growth.
- 2020 Best Home in the World Award
- Nationally recognized for the Best ICF Home in the Nation
- Member of Entrepreneurs' Organization (EO)
Six Places Performance Breaks Down
Performance management consulting with Tony addresses the operating habits behind results in these six areas.
Standards Never Written
Defining what good work means in each role, so expectations stop changing with the manager on shift.
Results With No Clear Owner
Sorting out who answers for which outcome, so problems stop bouncing between departments.
Reviews That Rarely Happen
Setting a review rhythm people can count on, instead of a yearly conversation nobody prepares for.
Managers Avoiding the Talk
Helping managers hold direct performance conversations, so every hard one does not land on the owner.
Underperformance Left Alone
Dealing with a missed standard early and plainly, before the rest of the team decides it does not matter.
Good Work Left Unseen
Making sure the people who carry the standard hear about it, so the culture rewards the right behavior.
He brings abundant energy, positivity, and knowledge to the small business community.
Work That Often Sits Beside This
These pages cover the team and structure work connected to performance management.
Performance Questions Owners Ask
Questions owners raise before hiring Tony for performance work.
What does performance management consulting cover?
It covers the habits that decide whether standards hold: defining good work for each role, giving every result a clear owner, setting a review rhythm, helping managers hold performance conversations, dealing with underperformance early, and recognizing the people who carry the standard.
Is this about review software or HR forms?
No. Tony's focus is the standards, ownership, and review conversations that any form or software would track. When those are unclear, a new tool records the same problems.
Should we replace underperformers before fixing the system?
Sometimes a person is the wrong fit. But when the standard was never written and nobody owns the result, new hires tend to land in the same place as the people they replaced. Getting clear on standards and ownership first makes it much easier to see who is actually falling short.
How is this different from team coaching?
Team coaching works with a leadership group on how they operate together. Performance management consulting looks at how standards, ownership, and reviews work across the company, down to the front line. Tony's team can talk through which fits your situation.
How do we get started?
Send the form below with a short description of your company and where performance is slipping. Tony's team will reply about fit and availability.
Tell Tony's Team Where Performance Slips
A few plain details are enough to start. Send them and Tony's team will reply about fit and availability for performance work. Tony also speaks at conferences as a keynote speaker on the same accountability themes.
- Your company, industry, and headcount
- Where standards or results are slipping
- How reviews and feedback work today
- Who on your team would be involved
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Prefer to reach out another way? Contact Tony's team →